Support
Something wrong in one of our games? Write to info@kavunkarpuz.com.
The quickest way is the Support link in the game's settings. It opens your mail app with your player id, the game's version, your device and your recent purchases filled in, so we can find your game straight away. Nothing is sent until you press send.
- A purchase did not arrive. Close the game completely and open it again: an unfinished purchase is delivered at the next start. If it still does not arrive, write to us from the Support link.
- Remove Ads after a reinstall. Your purchase belongs to your store account. Sign in to the same Google or Apple account and it comes back by itself.
- Your data. To see or delete what we hold about you, see Access or deletion in the privacy policy, which explains what we collect.